Support

Need help with Hayden Keys, found a problem, or have an idea? We'd love to hear from you.

Contact us

Email support@astryks.com. Please include your device (for example iPhone 15 or iPad Air) and what you were doing when the problem happened. We usually reply within 2 business days.

Common questions

Is Hayden Keys free? Yes. Every lesson, song and tool is free, with no ads and no account.

Where are my lessons and progress saved? On your device only. Deleting the app removes them.

No sound? Turn the volume up, then tap any key or button once: after a call, a video or another app, the first tap wakes the sound again.

The microphone doesn't hear my piano. Allow microphone access in Settings > Hayden Keys, and play a little louder, close to the phone.

Where is the Tip jar? In the iPhone and iPad app: open the Lessons tab (the home screen), scroll to the bottom and tap Tip jar. Tips are optional and don't unlock anything.

Uploading a song: choose an audio or video file from your device (or record one). Everything is worked out on your device; nothing is uploaded to a server.

Read our Privacy Policy.